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ActionManagement


Overview

Available as an option within the Celestial Reporting & AnalyticsTM platform, ActionManagementTM streamlines management of corrective action in the field. 
Play the video above for a brief overview.

Features

  • Interfaces with the Celestial Reporting & AnalyticsTM platform
  • Automated creation and assignment of customized action plans based on survey or score criteria you define
  • Automated notification and due date alerts
  • Action plans can require that a photo be attached to document that the requested action was completed.
  • Action Plan Dashboard to monitor status and manage the program

Benefits

  • Celestial Reporting & AnalyticsTM becomes a centralized hub to see your research results and act upon them
  • Enables you to verify that actions are carried out
  • Enables you to administer an effective action plan program with minimal input

More

By interfacing with Celestial reporting, ActionManagementTM is able to automatically create and assign customized action plans based on the specific audit or mystery shop outcomes you designate. Assigned individuals receive an email notification and an action plan survey which is submitted to verify that the requested action was completed. At your option, this action plan survey can also require the assigned individual to attach photographic documentation of the completed action.

In addition to automated alerts and due date reminders, ActionManagementTM features an easy to use Action Plan Dashboard that enables administrators to easily monitor status, mark plans as complete or needing further attention, and run an effective action plan program with minimal input.

Download the product information on this page in PDF format.


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