Delivering Great Customer Experiences
- · Mystery Shopping
- · Phone Shops
- · Audits
- · Employee Feedback
- · Audit Management System
- · POP Installs / Audits
- · Field Event Staffing
- · Research Panelist Program
- · Customer Satisfaction Surveys
- · Customer Intercepts
- · Customer Contact
- · Customer Recovery
- · Competitor Mystery Shops
- · Competitor Pricing Audits
- · Celestial Reporting & Analytics
- · Custom Analytics
- · AltaFeedback
- · AltaTraining
- · ActionManagement
Future Clients
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If you’re interested in our services or just have questions, contact us.
Evaluators / Shoppers
Earn extra income
Join our team of Independent Evaluators / Shoppers to earn income completing mystery shops and other assignments.
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Delivering Great Customer Experience every day for every customer is the goal, but how do we get there?
Our Circle of QualityTM approach is the answer - based on more than 40 years of experience.
Celestial Reporting & AnalyticsTM is an advanced, online reporting platform that we can configure to the unique needs of your organization.
With the ability to see, sort, and analyze your results in real time, Celestial Reporting & AnalyticsTM allows you to make data-driven decisions that can get your organization on the top.